Binance transaction reporting is a nightmare

What a nightmare! Over the past week, I have been searching high and low for transaction history on Binance to understand the discrepancies in balance reported by Koinly - a tax report application. Those of you who have tried to reconcile your transactions will most likely understand this pain.

These are the issues I've faced. They are mostly around the Binance UI not showing transactions in areas and export limitations. For example:

• When using the API, it's best to sync your entire transaction history so that your asset balances are correct. However, for small exchange BNB conversions, you need to export this separately as it's not provided by the API.
• If I need to observe the BNB conversions, one option is to look at the transactions in Binance under "Convert History". Unfortunately, the UI for this doesn't render the history at all.
• Another option is to export your transaction history by generating all statements. This is great actually, I can see all the different types of transaction in this report; however, the option is limited to a 3 month period per report and 5 exports per month. Wait what? You're telling me that if the API is syncing transactions back to 2017 and I'm trying to resolve discrepancies, I have to wait 3 and a half months to get a full history report.

This is a pretty terrible experience. The way I see it, Binance has provided a half baked solution to transaction reporting. Half the UI reporting doesn't work and the function that actually does work (transaction exports) is limited.

Have people found similar issues? Is there a way to contact support to get a full transaction report? Keen to hear how folks have resolved this.