How is it THIS difficult?

Okay in my last post I talked about how I'm in the U.S. and can't access my funds, which I now know are well into the thousands. (original post: https://www.reddit.com/r/binance/comments/qf6f5r/am_i_screwed/)

I have tried absolutely everything and I can't seem to get into contact with this company. I can't submit a ticket or open up a support chat because I can't log into my account. I can't create a Binance.us account and try to message them from there because my region isn't eligible. Some have suggested the use of a VPN, but I still need to provide an address and identification. What the hell is going on here?! I just want my goddamn funds and they don't even have a NUMBER I can call?