Lost 13000$ worth of bitcoin in binance.com

I just lost my 13000$ btc in binance someone manage to change my email, password,2F2 and mobile no. When I contacted support team a bot made me wait for 6 hrs and then someone reply me they told me I don't own any account with that email when when I provided the evidence they made me wait more 36 hrs and now they they are telling my email was compromised and they managed to hold back some btc and now they want me raise FIR for getting a hack and summit that copy to them and law enforcement should contact them about my issue from there official email within 72 hrs then they will give me some fund which they succeed in holding back or I will lost fund also

After changing password or email ones need to wait for more than 24 hrs to transfer the btc from there wallet and a facial verification is also needed to withdraw any fund

How a hacker can bypass everything that look phising it's seem like they are also involved in hacking

And I raised a ticket within 15 hrs after my email was reset but they made me wait for 6 hrs to response me than 36 hrs to clarify the issue if there response where quick I doubt I would have lost any fund now

I m using binance from 2018 but never transfer btc in that huge amount like this time and now someone stole my everything

now see the irony they want full verification now and official email from police to give my some fund which are saved and need everything within 72 hrs after sending me email

Updates :fund were removed after 48 hrs after my email were changed as per binance security department if they had taken this issue seriously I wouldn't lost any fund now because I raised ticket within 15 hrs of my email change

Never trust any crypto exchange

Make this post as viral as possible so people can be saved from binance.com