Need help getting money out of a wallet(Scammers stay away I won't answer your DMs)

Created a wallet on orbimarkets.com. I have around $1k of SOL in it and and it's not letting me transfer it out. I tried transferring it to kraken and coinbase as a spot transfer but it didn't work. I tried converting it to eco crypto as USDT tether and that worked but still gives errors when trying to do the transfer. This site seems like a pretty legit place to trade and deposit crypto as I've never had a problem trading, I just have had a problem withdrawing.