River Financial just locked a long term verified customer account.

I have been a long term customer of River for years and have always had seamless transactions up until i decided to go hard on my Bitcoin adoption hoping to take advantages of the market correct.

I added cash to my account without issues and bought bitcoin and now River wouldn't let me send out my Bitcoin and my account has now been put on lock and under review.

I have been an active and verified user for years now and never have i performed any suspicious activity, they never had any issues taking payment from my bank but they just decided to boot me out of my account after taking my money.

Is this how they(River) treat their long term customer?

PS: They still have my funds with them and now wont let me access my account or my funds.