These guys seem to be clowns. It has been over a month and they have not corrected this or asked for more info. I have replied a few times to the emails and get nothing but the stupid generated response. Does anyone know how to speed this up or ways to get this resolved? Thx.
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Thank you for contacting Binance.US customer support.
We apologize for the inconvenience you have been facing. I understand that you need assistance with the verification of your account. I will be glad to help you with this trouble you have.
Upon checking, this particular issue is due to a recent verification update. We are working to resolve the discrepancy. I have escalated your issue to our onboarding department for manual review and will be sure to reach out to you as soon as we hear back.
Should you need anything else at this time, or have any further questions, please don't hesitate to ask. Thank you and have a nice day!
Regards,
Customer Support
Binance.Us
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They are running a shitshow from what I can tell.
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