I've had a Bitflyer account since 2018 that I used as an on/off ramp here in Japan. Recently they had been asking people to re-verify their KYC, so I did. Everything was fine until about 30 mins ago when I decided to check my account on my phone via the app and got an error "Failed to verify security token." I then got on my PC and went to their site and tried to login and got the error, "account not found or incorrect password." I verified my email address used with the account and password. I tried multiple times just to be sure and got the same error.
I then gave up on getting in and went to the Support page to find somebody to contact at Bitflyer about my account and after reading a few FAQ's I got an page that said my IP has been blocked. I've never seen anything like this? This seems so heavy handed and I've done nothing to skirt the rules.
Is anyone else having this problem? I'm assuming this is because I'm an American, but I have Permanent Residency
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