Huge mistake: Sent STETH to ETH account

Dear Community. I hope I can find help from you. Just over a year ago, on 12/28/2023, I made a huge mistake and sent STETH from my LIDO-staked ETH account to the ETH account and my Crypto Life Card. After I realized that I had made a mistake, I immediately contacted Crypto Life support. I received a very friendly reply telling me that it was possible to transfer the coins back. However, this could take up to 60 days. When nothing happened, I asked again about the whereabouts of my ether. Now I got the answer that they were working on a solution and that I should be patient. I received the same response to my inquiry today. What can I do? Do any of you have experience with the Crypto Life Card, and can you please give me some advice? That would make me happy.